Shipping Policy

At Meera The Collection, we are committed to delivering your abayas with care, elegance, and efficiency. Please review our shipping policy below.

Order Processing Time

  • All orders are processed within 2–4 business days (excluding weekends and holidays).

  • During new launches, promotions, or peak seasons, processing times may extend slightly.

  • You will receive a confirmation email once your order has been shipped, including tracking details.

Shipping Rates & Delivery Times

Domestic Shipping

  • Standard Delivery: 3–7 business days

  • Express Delivery (if available): 1–3 business days

  • Shipping fees are calculated at checkout based on location and order weight.

  • Free shipping may be offered during special promotions or on orders above a certain amount.

International Shipping

  • Delivery time: 7–14 business days (may vary by destination).

  • Shipping rates are calculated at checkout.

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

Customs & Import Duties

International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Meera The Collection is not responsible for customs duties or taxes imposed by your country.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Incorrect Address & Failed Deliveries

  • Please ensure your shipping address is correct at checkout.

  • Meera The Collection is not responsible for orders delivered to incorrect addresses provided by the customer.

  • If a package is returned due to incorrect information, additional shipping fees may apply.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery.

  • Provide photos (if applicable) and your order number.

  • We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

For any shipping inquiries, please contact us at:
Email: meerathecollection@gmail.com

Returns & Exchange Policy

At Meera The Collection, we are committed to ensuring you love your purchase. As a growing modest fashion brand, we currently offer store credit or exchanges only. We do not offer refunds to the original payment method.

Eligibility for Returns

Returns are accepted under the following conditions:

  • Items must be requested within 7 days of delivery.

  • Items must be unworn, unwashed, and in original condition.

  • All tags must be attached.

  • Items must be returned in original packaging.

Items that do not meet these requirements will not be accepted.

Store Credit Policy

  • Approved returns will receive store credit only.

  • Store credit is issued via email in the form of a digital code.

  • Store credit is valid for 6 months from the date of issue.

  • Original shipping fees are non-refundable.

  • Store credit cannot be transferred or exchanged for cash.

Exchanges

We offer exchanges for:

  • Size changes

  • Color/style changes (subject to availability)

If your requested exchange item is unavailable, you will receive store credit instead.

Non-Returnable Items

The following items are final sale and not eligible for return or exchange:

  • Custom-made or altered abayas

  • Made-to-measure pieces

  • Sale or discounted items

  • Gift cards

Return Shipping

  • Customers are responsible for return shipping costs.

  • We recommend using a tracked shipping service, as Meera The Collection is not responsible for lost return parcels.

  • Shipping costs are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos. We will resolve the issue promptly.

How to Request a Return/Exchange

To initiate a return or exchange, please email:

meerathecollection@gmail.com
Include your order number and reason for return.